App Support

Products & Access

• How can I clean my STRNG lifting merchandise?
• How can I access the guides I had purchased before STRNG was available?
• What is AFLETE?
• What is my login?
• I don’t have access to my order on the app
• How do I reset my workout progress?

Orders & Payments

• Where can I find your products? How can I place an order?
• Where is my order confirmation email?
• What methods of payment do you accept?
• I have enough money available so why won't my payment go through?
• Can I change my order?
• What can I do if I entered the wrong delivery address?

See all 7 articles

App Workouts & Meal Plans

• Are the workouts and meals suitable for me?
• What equipment is required for the workouts?
• Can I access older guides on STRNG?
• How many workouts & meals can I access on the app?
• How can I get advice regarding my workouts and meals?

App Subscriptions & Payments

• How can I delete my account?
• How can I purchase a subscription?
• Does my subscription auto-renew?
• Can I change my payment card details?
• Do you offer refunds?
• How can I cancel my subscription?

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App Technical Support

• How can I reset my password?
• Have I lost my progress?
• What can I do if the app is not working?
• How do I report a potential bug?
• Is STRNG available in my country?
• Will I be able to listen to music while I use the app?