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  1. STRNG
  2. App Support

App Support

Products & Access

  • How can I clean my STRNG lifting merchandise?
  • How can I access the guides I had purchased before STRNG was available?
  • What is AFLETE?
  • What is my login?
  • I don’t have access to my order on the app
  • How do I reset my workout progress?

Orders & Payments

  • Where can I find your products? How can I place an order?
  • Where is my order confirmation email?
  • What methods of payment do you accept?
  • I have enough money available so why won't my payment go through?
  • Can I change my order?
  • What can I do if I entered the wrong delivery address?
See all 7 articles

App Workouts & Meal Plans

  • Are the workouts and meals suitable for me?
  • What equipment is required for the workouts?
  • Can I access older guides on STRNG?
  • How many workouts & meals can I access on the app?
  • How can I get advice regarding my workouts and meals?

App Subscriptions & Payments

  • How can I purchase a subscription?
  • Does my subscription auto-renew?
  • Can I change my payment card details?
  • Do you offer refunds?
  • How can I cancel my subscription?
  • How do I change my subscription type?
See all 8 articles

App Technical Support

  • How can I reset my password?
  • Have I lost my progress?
  • What can I do if the app is not working?
  • How do I report a potential bug?
  • Is STRNG available in my country?
  • Will I be able to listen to music while I use the app?