Please check the email account used to complete your order to see if you can find the dispatch confirmation email in your inbox.
If you cannot find your email, try the following:
- Check your junk / spam folders
- Search your email for STRNG, your order number, name of items purchased
If you still can't find your email, your order may not have been dispatched yet. Please allow at least 3 business days since the time you place your order before you contact us to confirm its status as our warehouse might still be processing it. If you still need help, please submit a support ticket from here.